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WHAT IS CLOUD PBX?

Whether your phone systems are Panasonic, Toshiba, Polycom, Cisco, or Yealink, business VoIP users will be able to fully control and customize their business telephone system from a dedicated web-based portal that is provided with the service. These portals are not just user friendly, they are completely digital and allow changes to be made in real-time, taking effect almost immediately.

 

Building your website

A cloud PBX system is based on Cloud Computing technology, where data is stored and transferred over the Internet, rather than on a computer or piece of hardware that an end-user owns. Cloud technology means that you can access the data and services of your cloud from any device connected to the Internet. So, with a cloud PBX provider, you can use all of the standard PBX features without the need for an actual PBX in your home or office.

 

Choosing a VoIP PBX System

A cloud PBX system is based on Cloud Computing technology, where data is stored and transferred over the Internet, rather than on a computer or piece of hardware that an end-user owns. Cloud technology means that you can access the data and services of your cloud from any device connected to the Internet. So, with a cloud PBX provider, you can use all of the standard PBX features without the need for an actual PBX in your home or office.

FAQs

VoIP is the acronym for Voice over Internet Protocol. It is the general term used to describe the technology of transmitting and delivering voice communications over the Internet.

Yes. With Hosted PBX service, you can order new toll-free numbers or port existing toll-free numbers.

A traditional phone system gives businesses the ability to connect employees across all lines of business, but the need for physical equipment means it requires expensive hardware and certified technicians every time you need an upgrade or repair. The cost of installing, configuring, and maintaining a traditional system is high, without the flexibility of adding or reducing capacity as your business needs change. And since your entire business is dependent on one system, there’s no backup in place in case of a power outage or if your office is inaccessible. As modern businesses continue to evolve, the need for flexibility is as important as ever. A cloud PBX system can be reconfigured almost immediately, by anyone and from any device, allowing your system to scale as your organization grows. Multiple servers mean there is no single point of failure, so your system will continue to run even if your office is compromised. And since cloud-based technology requires little money to install and maintain, upgrading to a cloud PBX system will save your company a lot of money.

Generally, a Hosted PBX VoIP call will use a G729 codec or appx 30 kilobits per second (kbps) of bandwidth for the duration of the call. If you were to add Hosted PBX for five users, and everyone was on the phone at the same time, it would require 150 kbps of bandwidth during the calls. (For reference: 1,000 kilobits is equal to 1 megabit.) Your exact needs will depend on the call volume and call patterns at your company as well the type of IP phones you are using. You can use your existing Internet connection for Hosted PBX as long as the connection is dedicated (not dial-up) and you feel you have adequate upstream and downstream bandwidth for the number of users you are adding.

Yes, it does. Each PBX is a full-featured unified communications solution. Unified communications, often described simply as UC, refers to an advanced set of calling features which can only be delivered using VoIP lines. One of the core features UC provides is the ability to have calls from the office redirected to your mobile phone to ensure you are always connected.

One of the greatest advantages is that cloud PBX solutions allow administrators to control their system 100%– from anywhere, anytime, at their fingertips. In real time, user administrators can adjust dial plans, upload hold music, view reports, and make all moves, adds, and changes online.